TSB have always been polite and helpful. I have always received good service from friendly staff.
So I came into the bank to get a new card on the 4th of JULY!!! I was told I would be sent a new card within 5 working days, so i'm still waiting till now for this "card" to come it has been 12 days!! Not including Sundays. I decided to call them because honestly they are really taking the p*ss, to only be told that it had never seen sent!! Wow I work full time as well I do not have time to keep coming into my bank to get money out, it's just not good enough I suggest to anyone thinking about coming to tsb DONT!!! Go somewhere else, I will be leaving soon myself. Worst bank I've ever been with.
Nice and help full staff
I always thought banking was a service industry. I am somewaht surprised to find despite already having accounts with this branch and wanting to open another one, it is such a difficult process. To be told there is no-one to help us despite the bank being empty and 4-5 staff wndering around! Then to be told welll it's 2 o'clock???!! Well sorry I never realise that banking closes down at that time. Wake up TSB we are now going to close our accounts and move them to a bank that appreciates our business.
TSB Bank is an Australian Bank based in Gloucester, New South Wales. TSB Bank is located at The Guildhall, 23 Eastgate St, Gloucester GL1 1QR, UK, Gloucester, New South Wales GL1 1QR, Australia.
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